Hey Balance Fam,
Over the past month we’ve undeniably been faced with a tough wave to ride together. There has been uncertainty and there has been fear, but there has also been hope.
Hope in our community and in our future.
Today, we want to bring uplifting and exciting news to OUR community.
Except, to us, you aren’t just our community, you are our family.
So, Balance Fam… the moment you’ve been waiting for is almost here:
We are delighted to finally be able to share a launch date with you and even more so, we are eager for you to get your hands on Waves!
Up until this week, we’ve only been able to show you a portion of what is launching. So, without further ado, we introduce to you
The Waves Collection in its entirety:
From the variety of soothing tones, cool to warm, to the truly unique designs, this collection brings timeless, minimal designs to your
We hope you’re just as, if not more, excited than we are Balance Fam.
Let the REAL countdown begin.
Before we leave you, we have 2 very key details about launch to share!
#1: Waves Pre-Sale Items
As you well know, due to COVID19, we’ve had delays with our final Waves shipments. This means that we have a fraction of the collection still on its way to us, and it’s expected to arrive late May. Since we know just how excited you are for the release of this collection, we used our brainpower to come up with a way to allow you to order both the pieces we have on-hand now as well as pieces that are on the way all in one launch!
What this means is, for the US & Canada, a portion of the Waves Collection will only be available for limited quantity Pre-Sale on launch day. The items that will be included in the Pre-Sale are: the Women’s Select Jogger, the Men’s Flight Jacket, the Women’s Flight Jacket, and the Women’s Sherpa Hood under limited quantities.
So, when you see an item labeled “PRE-SALE” on our website come launch day, remember that it is still available for purchase, but only in select quantities, so once they’re gone - they’re gone for good!
In the case that any Available items become sold-out on launch day, those items will transition into a limited quantity Pre-Sale item, available for purchase, to be expected in late May as well.
The following are the Available items included in the Waves Collection: the Women’s Isla Bra, the Women’s Serene Tee, the Women’s OG Pant, the Men’s Prospect Tee, and the Men’s Select Jogger.
If you are ordering internationally, The Waves Collection will be a Pre-Sale in full with your pieces arriving to the fulfillment center late May for processing and shipment to you!
A few things to note for Pre-Sale items:
1. For US/CAN customers, If you combine a Pre-Sale and non-Pre-Sale item in an order, we will ship your available item immediately and ship the Pre-Sale item once it arrives and is processed at our warehouse. Your entire order will not be put on hold, and your second shipment of Pre-Sale item(s) will be shipped at no cost to you.
2. These pieces are still stocked in limited quantity, as we cannot order more than what is already arriving.
3. If you need an address change for your Pre-Sale shipment, we can accommodate. Just email customer service your order number plus new address and we will get you taken care of.
#2: Donation Opportunity
Along with the release of these incredible new pieces comes the opportunity for you to help us contribute to something bigger than us all.
We will be donating a percentage up to $30,000 of The Waves Collection to Feeding America. Every dollar donated to Feeding America helps secure and distribute 10 meals to people facing hunger. To put this into perspective, $30,000 = $300,000 meals!
While being a source of light and positivity is one of the ways we’ve been trying to support our community during this crazy time, we wanted to do more and this gives us the chance to do so. Giving back is a passion of ours that we hold near and dear to our hearts, especially in times like these, and you have the opportunity to help us achieve this.
So thank YOU for your continued love and support, because without you, none of this would be possible.
Now that you have all of the details about The Waves Collection, we hope you feel ready as ever for launch day. Thank you for your patience and your kindness during this uncertain time. We are thrilled to finally be releasing our beloved new Waves pieces with you in just a few days!